Last updated: 7 November 2026
These Billing Terms and Conditions explain how payment works when you buy from The 72 Hour Kit (www.the72hourkit.com), operated by Living the Life B.V. They form part of our Terms of Service.
1. Accepted payment methods
Payments are processed securely by Shopify Payments. The payment methods available to you (such as major credit and debit cards and express checkout options) are shown at checkout. All payments are taken in pounds sterling (GBP).
2. Prices and currency
All prices on the site are shown in GBP and include UK VAT where applicable. The delivery cost, if any, is shown at checkout before you pay. The total shown at checkout is the amount you will be charged.
We may change prices at any time, for example because of supplier or shipping cost changes. Price changes do not affect orders we have already accepted. If a price is obviously wrong, we may cancel the order and refund you rather than supply the product at the wrong price.
3. When payment is taken
Payment must be made in full when you place your order. Orders are not processed or dispatched until payment has been authorised and confirmed. If a payment is declined, interrupted or otherwise unsuccessful, the order remains on hold until the payment problem is resolved.
4. Order confirmation
After you pay, you will receive an order confirmation email. This acknowledges your order; the contract for each item is formed when that item is dispatched. Because kits contain items from different suppliers, you may receive several dispatch emails for one order.
5. Secure checkout
Our checkout is encrypted using SSL/TLS and payments are handled by Shopify Payments and the other providers shown at checkout. We do not store, and do not have access to, your full payment card details.
6. Refunds and chargebacks
Refunds are handled according to our Return and Refund Policy and are always made to the original payment method. If you have a concern about a payment or an order, please contact us first at info@the72hourkit.com so we can put it right.
If a chargeback is raised without contacting us first, or appears to be unjustified, we reserve the right to dispute it with the card provider to protect against fraud.
7. Fraud and security checks
To keep customers and the store safe, we may place an order on hold or cancel it if it appears suspicious. For some orders (for example high-value purchases) we may ask for additional verification before processing. If we cancel an order you have paid for, we will refund you in full.
8. Contact
Store: The 72 Hour Kit (www.the72hourkit.com)
Operated by: Living the Life B.V.
Address: Jacob Leendert van Rijweg 50, 2713 JA Zoetermeer, Netherlands
Email: info@the72hourkit.com
Phone: +31 6 1398 8435
We answer emails on working days.